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  • May 22
  • Auto Financing
  • Dallas, Texas
  • 17
  • REVIEW RATING 3/5

This company is rude unprofessional customer service manager. I called to make arrangement and wanted one of my car payment to be automatically debit for one month. So the customer service representative told me he's going to automatically debit my account for two month instead of one month. I told him I need one month. He was aggressive and said no I don't agree with you and put my account on... Read more

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  • Apr 03
  • Auto Financing
  • Maryland, United States
  • Car Loan
  • 162
  • REVIEW RATING 4/5

Change payment date cause missed regular date. Too much going out at the same time tried to explain this but they INSIST I make a payment when there is nothing there. Took payment from account after the one authorization and cost me bank fees and they dont care. They have called family members and threatened my credit which is bad already. They call when you really cant talk. I drive all day and... Read more

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  • Mar 21
  • Auto Financing
  • Atlanta, Georgia
  • Positive Experience
  • 216
  • REVIEW RATING 4/5

I had a loan with prestige, paid my bill on time before it was due. I didn't like the text messages because again I had an excellent pay history never late. I used prestige to report my good pay history and after 15 months I traded that vehicle in and purchased a brand new car. If you make your payments on time you can use that to your benefit. Prestige is to help you rebuild your credit. Do I... Read more

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  • Mar 18
  • Auto Financing
  • Saint Louis, Missouri
  • Car Loan
  • 1
  • 1
  • 63
  • REVIEW RATING 3/5

My account holder Mary changed my payment date an also texts, an calls an harasses me an family an my friends. I was a couple days late because she changed my date an they charged me an extra $100. This company is horrible an they love to rip ppl off. I wish there was a class action lawsuit against them. Read more

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  • Mar 15
  • Auto Financing
  • Discovery Bay, California
  • Car Loan
  • 132
  • REVIEW RATING 4/5

This financial institution is run by greed and superficial people who only cares about how they're going to take advantage of people who have difficult situations financially. I once requested if i could delay payment one day the so called financial advisor who is in-charge of my account threatened me that i need to pay or else there will be consequences like repossesion of my car even though i... Read more

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  • Mar 04
  • Auto Financing
  • Roy, Utah
  • Car Credit
  • 2
  • 2
  • 236
  • REVIEW RATING 5/5

Where to start with this nightmare. I'll sum this up hopefully quick. First off. I have a car that's worth 9500 hundred dollars. Owe 20 thousand due to the insane 20% apr rate. OK so yes it's my fault that I let my credit go when I was younger. I've had my run in's like most people,but finally getting approved again for things. How does a 20% apr rate help the unfortunate and struggling? It's... Read more

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  • Jan 30
  • Auto Financing
  • Car Loan
  • 370
  • REVIEW RATING 5/5

I have had a loan with Prestige for about 3 years. I have been pretty good on not being late, and if so they have taken it out of our account the next day. But this one time they are not going to do it. We have tried to get them a payment in every way that we can, other than getting into the car and driving from WA to Phoenix to personally hand them the money. Because we were 1 day late and we... Read more

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  • Jan 23
  • Auto Financing
  • Grand Prairie, Texas
  • Employees
  • 1
  • 1
  • 185
  • REVIEW RATING 4/5

I had the most unpleasant experience ever in dealing with Patricia an then her manager Nicholas. When I asked for the information to make a formal written complaint I was told he was the highest level of contact for an entire company. But later found out he is an assistant manager which mean he reports to someone but I guess it is someone who doesn't care how there people treat Customers!!!! I... Read more

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I have never been harassed and treated so rule by a company the way this company has done me. I was having a family emergency and told Ryan at prestige he didn't care. He keep sending me rule texts. Add comment

They are a rip off. I have a 2008 Altima financed for 72 months. I have paid 74 payments and still have a do called balance of $2,000+. This is with me paying my payment plus extra in an attempt to get away from these loan sharks. They definitely need to be sued. Add comment

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